Terms of sale

The Arlaro company will be hereinafter referred to as "SELLER"

Terms of Sale

The sales prices indicated are expressed in euros including VAT, without taking into account shipping costs. The latter are always charged to the customer and are invoiced upon validation of the order, as a supplement to the selected products. The "SELLER" reserves the right to change prices without notice and to change shipping prices at its discretion, but undertakes to apply current prices and explicitly display prices and shipping costs, as indicated on the site, at the time of order. Any refunds are always made by Arlaro Societa' Semplice Agricola through the payment system used to make the purchase, via Paypal, Credit Card, bank transfer both in the case of payment by bank transfer and in the case of cash on delivery. Conditions subject to Legislative Decree 206/20055

* "The Irpef deduction of 50% for the purchase of furniture and large appliances ("furniture bonus") does not include the expense incurred for the purchase of a television. Bank transfers with the application of the withholding tax will not be accepted".

Age requirements

By using the shop, Users declare that they are of age according to the legislation applicable to them. Under no circumstances may children under the age of 16 use Forre563.it.

Shipping Times

What happens to your order a moment after you buy on https://forre563.it/ from the "SELLER":

The delivery times of the products vary in consideration of the article ordered by the Customer and the delivery methods chosen by the same. The times indicated for the delivery terms are merely indicative and are in no way binding for the "SELLER". Using express courier transport, delivery is expected in a variable time from 1/5 working days from the moment of the order. In any case, the estimated delivery times are explicitly indicated in the technical data sheet of the single product. For products in which the technical data sheet contains 24/48 hour delivery indications, the following indications apply::

A) Day 0 (receipt of order)

the back office processes orders received by 1.00 pm, otherwise they are processed the following day. The same applies to orders received on Saturdays, Sundays or public holidays: they will be processed on the first working day following that of the order itself. The order is processed according to the payment method chosen, and in particular:

- if the chosen payment method is PAYPAL, the order is processed the same day;;

- if the chosen payment method is CREDIT CARD, the order will be processed after 24h.h.

The order is sent to our warehouses by 18.00;

B) Day 1 (Courier Forwarder)

the day following the order, the courier will collect the goods by 6.00 pm at our warehouses. The accompanying invoice containing the destination location and any notes included in the order will be delivered to the courier. At the same time as the product is collected, an e-mail will be sent to the customer containing the Shipping Number; this will allow the customer to follow the delivery status and estimated times in real time on the Courier Forwarder's website.ati.

C) Day 2 (delivery of goods)

The product will be delivered to the address indicated at the time of order confirmation..

Delivery methods

1) Standard Delivery:

Delivery takes place within 5 working days from the date entrusted to the Courier.

In detail: we deliver within a maximum of 72 hours from when we entrust the goods to the courier. For all of Italy, including the islands, the cost of shipping is indicated at the time of the order. Furthermore, the timing described above for the Islands could undergo a variation according to unpredictable elements: for example adverse weather conditions, etc..

2) Delivery by appointment:

In detail: this option allows the customer to be contacted by the courier on the telephone number he will indicate in the order in order to agree on the most convenient day and time slot for delivery.a.

3) Delivery to the floor:

In detail: this option allows the customer to receive the products ordered on the desired plan.

Transportation Cost:

The cost of transport is determined by the Courier and depends on the weight and/or volume of the package(s) that the customer has purchased. As described above, there are ancillary (extra) services such as delivery by appointment and floor delivery.o.

The invoice

The invoice must be requested when ordering and is inserted at the time of shipment inside a transparent envelope which is applied to the outside of the package. The customer can, however, request a copy by sending an email to [EMAIL]. The Invoice must be kept with care, representing the valid document for the product warranty. The invoice for the purchased good is issued by the "SELLER"..


Customers will have Arlaro as the only point of contact for any complaint or for any related problem both in the order phase and in the after-sales phase, the same is equipped with all the tools to manage both through the Call Center and through messaging systems active 24/7. 24 to analyze the problems and seek a solution to the problems of the individual customer. Any refunds are made by Arlaro via the payment system used to make the purchase, via Paypal, credit card, bank transfer both in the case of payment by bank transfer and in the case of cash on delivery. The refund will be made no later than 10 working days..

Fulfillment of Orders

Arlaro Societa' Semplice Agricola, in order to guarantee a correct service to its Customers, guarantees the receipt and acceptance of purchase orders until 5.00 pm from Monday to Friday; orders received after this time, as well as those received on Saturdays, Sundays or other public holidays, will be considered received on the first working day following that of the order itself. Any reductions in working hours and/or interruptions of sales services in particular periods of the year (e.g. summer months) which could lead to an extension of delivery times will be adequately highlighted at the time of the order, and will be at the discretion of the Customer proceed or not with the confirmation of the same according to the times indicated. Upon delivery of the goods, the Customer is required to check:llare:

- that the number of packages delivered corresponds to what is indicated in the transport document

- that the packaging is intact and not altered even in the closing tapes

In the event of tampering and/or breakage, the Customer must immediately contest the shipment and/or delivery by writing "RESERVE FOR DAMAGED PACKAGING" on the signed copy of the delivery document to be returned to the courier or other operator..

The Customer is required to report any damage within 7 days of receipt of the goods, by registered letter in advance or by e-mail to the following addresses::

e-mail: info@arlaro.it

For each order, the Customer is required to specify at least one telephone number to allow the express courier to contact him in the event of delivery difficulties; if the delivery is not successful for reasons not attributable to Arlaro Societa' Semplice Agricola, or to the express courier for more than 5 consecutive days, the order will be considered canceled and the Customer will be charged for the storage costs as quantified by the Express courier.esso.


All products sold by "SELLER". they are covered by the manufacturer's conventional guarantee and by the 24-month guarantee for lack of conformity, pursuant to Legislative Decree 24/2002. To use the warranty assistance, the Customer must keep the invoice (or transport document) which he will receive by e-mail in PDF format. The manufacturer's standard warranty is provided in the manner described in the documentation inside the product packaging. It is specified that the 24-month guarantee is reserved for the private consumer (natural person who purchases the goods for purposes not related to his professional activity, or makes the purchase without indicating a VAT number in the order form). If, following intervention by an Authorized Assistance Centre, the defect is not covered by the manufacturer's standard warranty, the Customer will be charged for any costs of verification and repair required by the authorized Assistance, as well as transport costs, if supported by "SELLER".ITORE".

It is specified that "SELLER" cannot be held responsible in any case for the activity of the technical assistance centers on the products: any delays in repairs and/or any replacements, and/or failure to recognize by the authorized technical assistance center the operating defect, as required by Legislative Decree no. 24/2002, and/or any other hypothesis deemed prejudicial to the Customer, are to be attributed exclusively to the policies of the Producers.ri.

In cases where the application of the guarantees provides for the return of the product, the goods must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment, intact consumables, manuals, cables , etc...); to limit damage to the original packaging, we recommend, when possible, to place it in a second box; the affixing of labels or adhesive tapes directly on the original packaging of the product must be avoided in all cases..

All shipments of products will be rejected to the Sender, at his expense:

- Not including packaging, accessories and original manuals

- Received with unsuitable or inadequate external packaging and therefore damaged during transport: the Warranty does not cover damages due to non-use of the original packaging and adequate external protective safety packaging, not authorized by the assistance centre.

Any saving of data owned by the Customer or uninstalling of Software is excluded from the intervention under Warranty on Hard Disks or various storage devices. "SELLER" will not be responsible for the loss of data present on the product being serviced.a.

Conventionally, any right of the Customer to compensation for damages or indemnities is excluded, as well as any contractual or extra-contractual liability for direct or indirect damage to persons and/or things.e.

Transportation Insurance

Upon receipt of the package, it is necessary to check that the courier's packaging is intact and not cut and/or tampered with. Otherwise, it is likely that the package was opened during shipment and that the contents were stolen.o.

If you accept a tampered package, there is no possibility to make a complaint.o.

Therefore we repeat: before accepting the package, it is necessary to check its integrity.o.

In case of suspected tampering or missing package, it is possible to accept the goods with specific reserve (indicate the reason). The customer is required to report any damage within 7 days of receipt of the goods. We inform you that pursuant to Legislative Decree 22/5/1999 n. 185, the goods travel at the risk and peril of the recipient, Arlaro Società' Semplice Agricola, and "SELLER" is not liable for any theft or damage.i.

For the sake of completeness, we report an extract from the decree law that regulates this topic:

EXTRACT FROM LEGISLATIVE DECREE 22/5/1999 n. 185 ON CONTRACTS CONCLUDED AT A DISTANCE "The commercial relations of sale are governed by these conditions of sale as per current Italian legislation. The Supplier carries out shipments to the Customer with selected express couriers and the goods travel free port with expenses and risks of transport to full load of the Customer. These expenses and other charges possibly connected to the transport and/or shipment of the products are counted and detailed in the order confirmation and in the purchase invoice. Upon receipt of the goods at home, the Customer must verify the integrity of the packages. In the event of discrepancies and/or discrepancies, it will be the Customer's responsibility to refuse the package under penalty of forfeiture to assert their rights in this regard".to".

Right of withdrawal

"SELLER" acknowledges the right of withdrawal:

Pursuant to Legislative Decree 206/2005, if the customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order form to Arlaro Societa ' Semplice Agricola a VAT number reference), has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty. The product must be returned in compliance with resale (intact, never used and complete with the original packaging and all the original accessories of the product).tto).

The Customer is required to notify it within 14 working days from the date of delivery of the goods, by e-mail or registered letter to the following addresses::

e-mail: info@arlaro.it

Upon receipt of the registered letter, we will provide the exact address for returning the product.

Goods returned without authorization will be automatically rejected..

In addition to the desire to exercise the right of withdrawal, it is essential to indicate in the same communication the details of a bank or postal current account to re-credit the amount due (CIN Code, ABI Code, CAB Code, Current Account Number, Account Holder) . For the correct recognition of the right of withdrawal, we specify that:e:

- The product must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment, intact consumables, manuals, cables, etc...); to limit damage to the original packaging, we recommend, when possible, to place it in a second box; the affixing of labels or adhesive tapes directly on the original packaging of the product must be avoided in all cases

- The product must be returned within the times and in the manner described above to the address which will be indicated by Arlaro Società Simple Agricolala

- The delivery costs are always charged to the customer

Arlaro Societa' Semplice Agricola reserves the right to check the returned goods to assess any damage or tampering not caused by transport.

In case of exercise of the right of withdrawal, the Customer will be fully refunded the amounts paid for the purchase of the product including the delivery costs incurred, and will be made no later than 14 days from receipt of the communication of the order withdrawal, exclusively by bank transfer . In the event that the user opts for the replacement of the product, the costs of sending the new product will be at his expense..

Applicable law

The sales contract between the Customer and the "SELLER" is understood to be concluded in Italy and governed by Italian law. For the solution of civil and criminal disputes deriving from the conclusion of this remote sales contract, the territorial jurisdiction is exclusively that of the Court of Figline and Incisa Valdarno (Fi)..

Sales contract

"SELLER" accepts orders with delivery to be made exclusively in the Italian territory.

"SELLER" will issue an invoice, attaching it to the product intended for deliverya

"SELLER" inserts in the invoice indicated above only the data provided by the customer, specifying that no variation will be allowed after the issuance of the invoice itself..

The customer can only purchase the products, as per the electronic catalog present on the arlarlo-shop.myshopify.com website, existing at the time the order is sent. In this regard, Arlaro Societa' Semplice Agricola communicates that the images and technical data, none excluded and/or excepted, accompanying the product sheet on display must not be considered by the customer complete and exhaustive of the characteristics but may, therefore, be different by size, color and accessories or other..

For everything communicated up to now and accepted by the customer, no responsibility can be attributed, for various reasons and/or reasons, to Arlaro Società Simple Agricola.a.

Correct receipt of the order is confirmed by Arlaro Societa' Semplice Agricola by reply via email, sent exclusively to the email address communicated by the customer. This confirmation message will re-propose all the data entered by the customer who undertakes to verify its correctness and to communicate, within and no later than 2 days. following, any corrections. Only subsequently will Arlaro Societa' Semplice Agricola, having verified the effective availability of the goods as well as the accuracy of the customer data, send the final acceptance of the contract by e-mail, which only from this moment on must be considered concluded and stipulated between the parties at all the effects of the law.egge.

By placing an order on the website www.arlarlo-shop.myshopify.com, the customer declares to have read the conditions of sale, the payment methods proposed as well as the entire purchase procedure and also declares to accept them without any reservations and to have received exhaustive information in this regard. Furthermore, with express reference to the articles 3 and 4 of Legislative Decree 185/89 the customer will receive, via e-mail, all the information necessary for the identification of the seller which the customer is required, at his own expense, to keep together with the e-mail of acceptance of the contract.atto.

In the event that the customer should return the purchased products for legitimate reasons, he will have to arrange for the shipment within the established terms and exclusively to the registered office of Arlaro Societa' Semplice Agricola..


The personal data requested when placing the order are collected and processed in accordance with the provisions of EU Regulation no. 2016/679 (so-called "GDPR") for the purposes and with the methods indicated in the information on the processing of personal data of Arlaro Societa' Semplice Agricola, which can be consulted at the following link, which forms an integral part of these Conditions of Sale.


Legal and operative site: Via Grevigiana 35- 50063- Figline and Incisa Valdarno (Fi)
Share capital: 10,000 euros fully paid
Fiscal code / VAT number: 07083120480
E-mail: info@forre563.it

Via Rio di Luco 195- 50066- Reggello (Fi)